Digital Guest Directory

Important telephone numbers

  • Outside line: 8
  • Reception: 303
  • Event Management: 703 / 402
  • Police: (8) 110
  • Ambulance / medical emergency service: (8) 69999
  • Fire brigade: (8) 112

International dialling codes

Argentina+54Belgium+32
Denmark+45Germany+49
Finland+358France+33
Greece+30United Kingdom+44
Ireland+353Italy+39
Canada+1The Netherlands+31
Norway+47Austria+43
Poland+48Portugal+351
Romania+40Russia+7
Sweden+46Switzerland+41
Spain+34Czech Republic+420
Turkey+90Hungary+36
USA+1

Social Media

Information from A – Z

Table of contents (A – Z)

A · B · D · E · F · G · H · I/J · K/L · M · N/O · P/Q · R · S · T/U/V · W/X/Y/Z


A

  • Check-in / check-out: Rooms available from 2:00 p.m. (check-in); check-out by 9:00 a.m. (weekends until 10:00 a.m.). Late check-out/early check-in via reception (may be subject to a surcharge).
  • Adapters / electrical connections: 230V / 50Hz. Power and telephone adapters are available at reception.
  • Pharmacy: “Linden Pharmacy”, Spiegelstraße 46. Medication can be delivered to the hotel on request.
  • Doctor: Please contact reception.
  • Excursions: Information available at reception.
  • Car rental: Several providers in Halberstadt – reception will be happy to assist with booking.
  • Car repair shop: Please contact reception.

B

  • Baby cots: free of charge, please contact reception.
  • Bathrobe: available for loan at reception.
  • Train / bus: Tram line 2 to the city centre. Trains e.g. to Wernigerode, Quedlinburg, Thale or Magdeburg. Spiegelsbergen station approx. 800 m. Timetables available at reception.
  • Shower stool: available on request via reception.
  • Banks: nearest ATM/Sparkasse in Bukostraße.
  • Bar: “Mixed Zone” in the basement, daily from 5:30 p.m. Drinks also via room service (16 hours/day).
  • Library: books & magazines in the foyer.
  • Payment: at reception. Cash, Mastercard, Visa, AMEX, EC card.
  • Do not disturb: hang the sign on the door (also if you do not want housekeeping).
  • Stamps: available at reception.
  • Flowers: orders via reception.
  • Iron / ironing board: via reception; ironing service available.

D

  • Blankets: additional (wool/bed) blankets available on request via reception.
  • Special diets: dietary/vegetarian/vegan options available on request – please inform reception.
  • Direct dial: +49 3941 575 + your room number.
  • Printing: printouts etc. via reception.

E

  • First aid: first-aid kit available at reception.
  • Shopping: supermarket approx. 500 m (Klusstraße 38). City centre by tram line 2 to “Holzmarkt”.
  • Meal times:
Breakfast (Mon–Fri)07:00–09:00
Breakfast (weekends/public holidays)07:00–10:00
Coffee break (morning)09:30–11:00
Lunch12:00–13:30
Coffee break (afternoon)15:00–16:30
Dinner18:00–19:30
  • EV charging station: directly in front of the hotel entrance – use via reception.

F

  • Long-distance calls: national/international calls possible. Outside line: “8”.
  • Fire: the fire alarm system will alert you acoustically. Escape routes: in your room & in the corridors.
  • Fire extinguishers: on every floor & in the stairwells.
  • Photocopies: available at reception for a fee.
  • Fitness room: basement (strength & cardio area) – information via reception.
  • Hairdresser: appointments via reception.
  • Breakfast: Mon–Fri 7:00–9:00, Sat/Sun 7:00–10:00.
  • Lost property: please hand in at reception / ask there.

G

  • Luggage: storage in the “luggage room” is possible.
  • Luggage service: assistance via reception.
  • Church services: information via reception.

H

  • Hotel reservation: for your next stay, feel free to book directly with us – our reception team will be happy to help.
  • Slippers: available for loan at reception.
  • Dogs/pets: on request. Cleaning fee: €8.50 per night.
  • Toiletries: toothbrush, razor etc. available at reception.

I / J

  • Internet access (Wi-Fi): available throughout the hotel, no access data required: harz.freifunk.net. For a secure network, please ask reception.
  • Forgot a tray etc.? can be borrowed at reception.

K / L

  • Children: up to 6 years free of charge in parents’ room; 6–12 years: €17.00 per night in an extra bed.
  • Conference rooms: 26 bright rooms with state-of-the-art technology; conference hall for up to 250 people. Details via reception / event management.
  • Pillows: different pillow options – please ask reception.

M

  • Minibar: no minibar. Mineral water in your room is free of charge. Other drinks are available at reception.

N / O

  • Sewing kit: available at reception or via sewing service.
  • Non-smoking: smoking is not permitted in the hotel or rooms; in case of violation, special cleaning will be charged.
  • Emergency doctor: if required, please contact reception (303).
  • Emergency exits: please follow the signs on your room door and in the corridors.

P / Q

  • Parking: hotel-owned parking spaces available for a fee directly at the hotel.
  • Post: please hand in letters/postcards at reception (daily mail collection).

R

  • Radio: radio programmes via your TV set.
  • Reception: staffed 24 hours a day – extension 303.
  • Restaurant: see meal times. Lunch buffet €20.00 per person/day; dinner buffet €17.00 per person/day.
  • Rain: umbrellas/rain ponchos available at reception (please ask).

S

  • Safe: free storage in the hotel safe (liability only if stored there).
  • Sauna: located on the garden level; use €6.50. Sauna towels available at reception.
  • Sports & leisure: tips & planning via the reception team.
  • Shoe cleaning machine: in the foyer; shoe care items available at reception.
  • Shuttle service: please ask at reception.

T / U / V

  • Petrol station: on B81 towards Wernigerode approx. 1.5 km; more stations in the industrial area “Im Sülzeteiche” approx. 3.0 km.
  • Taxi: order via reception.
  • Telephone: use of your room telephone is free of charge.
  • Fax: sending/receiving via reception (for a fee).

W / X / Y / Z

  • Linen change: please contact reception if you would like daily changes.
  • Wake-up call: personal wake-up call via reception.
  • Wi-Fi: free of charge throughout the hotel, no code required: harz.freifunk.net.
  • Newspapers: daily newspaper at reception; more magazines in the foyer.
  • Cigarettes: no vending machine; smoking is not permitted anywhere in the hotel (ashtrays outside).
  • Train connections: information via reception.
  • Extra beds: €17.00 per night.

TV channel list

ChannelStation
1Das Erste
2ZDF
3NDR FS NDS
4MDR Sachsen-Anhalt
5hr-Fernsehen
6Bayerisches Fernsehen Süd
7RBB Berlin
8SWR Fernsehen BW
9Sat. 1
10RTL
11RTL 2
12Super RTL
13Kabel eins
14Pro Sieben
15RBB Brandenburg
16WDR Köln
173sat
18RTL nitro
19VOX
20Arte
21PHOENIX
22Tagesschau24
23Eins Festival
24EinsPlus
25ZDFneo
26ZDFkultur
27ZDFinfo
28KI.KA
29n-tv
30N24
31SIXX
32Tele5
33DMAX
34Sport1